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When a family needs hospice, Anna answers.

Anna talks with every family, volunteer and applicant who visits your website, at any hour. Your team gets the details and a follow-up already scheduled.

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A hospice admissions coordinator on the phone at her desk in a warm, softly lit office in the early evening

Three conversations your website should be able to have.

Hospice talks with three groups of people, and all three reach out when no one is in the office.

Families reach out in the hardest week.

A daughter looks for help at 10 p.m. The first call sets the tone, and she should not have to wait until morning to be heard.

Volunteers keep your team whole.

Medicare requires volunteers to provide at least 5% of patient care hours, and hospices must document ongoing efforts to recruit them. Recruiting never stops.

Care team roles are hard to fill.

RN case managers, on-call nurses, aides and chaplains are hard to hire, especially in rural areas and on nights and weekends.

How Anna helps your hospice.

A family reaches out at 10 p.m.

Anna Intake asks who needs care, where they live and the best time to call, answers questions about your services, and passes the conversation to your admissions team with a summary.

Volunteers are interested, but no one has time to talk.

Anna has a real interview with everyone the minute they apply, asks about availability and what draws them to this work, and gives your volunteer coordinator a summary.

On-call, night and weekend roles are hard to fill.

She asks about availability and the schedule each role requires, scores the answers against your rubric, and saves your team the first round of calls.

Your team starts the day knowing who to call.

You start with a summary of each family and a scored interview for each applicant, so your first call picks up where Anna left off.

Learn more about Anna Intake Learn more about Anna Interviewer

Anna knows her limits.

A hospice family needs a person for the hard questions. Anna makes sure they reach one.

She does not give medical advice.

Anna does not answer clinical questions, talk about prognosis or eligibility, or ask for medical details. Your clinicians do that.

She brings in your team.

When a family needs more than information, Anna says so plainly and passes the conversation to your admissions team with a summary.

Decisions stay with you.

Anna never rejects anyone. Every decision about care and hiring stays with you.

Talk to Anna like your families and candidates do.

Ask for care or ask about a job. No signup needed.

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Setup takes under 30 minutes.

  1. 1Upload your hospice’s details.
  2. 2Describe your services, the roles and volunteer positions you fill,
    and what makes a great fit.
  3. 3We help you add her to your website.

What an Anna conversation looks like.

These are illustrative examples, not customer stories.

A family, 10:30 on a Wednesday night.

A son visits the website of a hospice for the first time.

Can you tell me a bit about your dad and what you are hoping we can help with?
His doctor mentioned hospice today. We do not know what it involves or how to start.
That is a lot to take in, and it is good that you are asking. Our team can explain how hospice works and answer your questions.
What city or area is your dad in, Michael?
Ocala.
Thank you. We serve that area. What is the best time for someone from our admissions team to call you?
Tomorrow morning, any time after 8.

Anna schedules the call and sends your admissions team a summary instantly.

A volunteer, 8 on a Sunday evening.

A retired teacher finishes her volunteer application on her phone.

What draws you to volunteering with hospice?
A volunteer made a big difference for my family when my mother was dying. I would like to do that for someone else.
Thank you for sharing that, Carol. What days and times could you volunteer each week?
Tuesday and Thursday afternoons, and some Saturdays.
Tell me about a time you stayed calm and supportive with someone who was upset. What did you do?
I taught for 31 years, so I have sat with a lot of upset kids and parents. I listen first and do not rush to fix it.

Right away your volunteer coordinator gets a score, a summary, the transcript, and a scheduled interview.

Answer first, starting today.

Free for 30 days. No credit card. Log in the same business day.

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Questions we get.

Don’t see yours? Call us at 850-608-4432.

What is Anna Front Desk?

Anna Front Desk is an AI assistant that has text conversations on your agency’s website. Anna Intake talks with families and schedules a follow-up call. Anna Interviewer interviews applicants and schedules the interview. You can use either one or both.

Does Anna work in Spanish and Haitian Creole?

Yes. Anna talks with families and applicants in English, Spanish or Haitian Creole, at any hour.

Does Anna answer medical questions or talk about eligibility?

No. Anna does not give medical advice, discuss prognosis or eligibility, or ask for medical details. When a family needs more than general information, she passes the conversation to your admissions team with a summary.

What if a family says someone is dying right now?

Anna tells them to call 911 in an emergency and gives them the urgent line you choose, such as your 24/7 number. She also passes the conversation to your team with a summary.

Does Anna make hiring decisions?

No. You do. Anna interviews every applicant, scores the answers against your rubric, and gives you the full transcript. She never rejects anyone. You decide who to call, who to hire and who to pass on.

Can Anna interview volunteers as well as staff?

Yes. Anna interviews for every role you set up, including volunteers, nurses, aides and chaplains. She has custom questions and scoring rubrics for each role.

We already have a chatbot on our website. How is Anna different?

Many chatbots are just chat versions of forms. Anna has a real conversation with every family, every candidate the minute they visit, and she can answer their questions, too.

Does Anna replace your admissions, volunteer or hiring staff?

No. Anna covers the evenings, weekends and busy hours when no one is free to answer. Your team still makes every call, every interview and every decision, and starts each one with the details Anna collected.

Is Anna HIPAA compliant?

Yes. Anna is HIPAA compliant, and we sign a business associate agreement (BAA) with agencies that need one.

How much does Anna cost?

Plans are listed on our pricing page at talentpronto.care/pricing. The 30-day pilot is free with no credit card, so you can see Anna on your own website before you choose a plan.

How long does setup take, and what does the free pilot include?

Setup takes under 30 minutes. The 30-day pilot is free with no credit card. We reach out the same business day with your login. After day 30, you choose a plan or walk away.

Does Anna work with my current website?

Yes. We’ll help you add Anna to your website, and she works on the page where families and applicants already visit.

Your next family and volunteer are looking tonight.

Add Anna to your site and be the first agency to answer. She talks with every family and applicant, at any hour, and hands your team the details and a follow-up already scheduled.

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Free for 30 days. No credit card. Log in the same business day.